Frequently asked Questions
What are your fees?
My fee for a 50 minute individual session between 9am and 8pm on a weekday is £90 (if a longer session is required then the fee is worked out on a pro-rata basis. So 90 minutes would be £135).
My fee for a 60 minute couples session is £100.
My fee for a 90 minute couples session is £150.
My fee for supervision is £90 for a 60 minute session
Do you provide supervision?
Yes, as an EMDR Europe accredited consultant I am qualified to provide supervision to EMDR therapists who have completed or are about to complete their basic training and for those clinicians who are interested in working towards their own practitioner or consultant accreditation. As a BABCP & BACP accredited practitioner I can provide supervision and do currently regularly provide supervision for therapists who work within the NHS.
Do you charge for cancellations?
Yes, as is normal practice for private therapists, I would usually charge you if you cancel a scheduled session with me.
What therapeutic approaches do you use?
Cognitive Behavioural Therapy (CBT): is one of the few forms of therapy that has been scientifically tested and found to be effective for treating many types of difficulties. As such, this approach is recommended by the National Institute for Clinical Excellence (NICE) and NHS for depression and anxiety presentations. In contrast to other forms of therapy, CBT is usually more focused on the present, more time limited and more problem solving oriented. Individuals will learn specific skills that they will find valuable for the rest of their lives.
Behavioural Couples Therapy: this is again scientifically tested to work with couples who are experiencing depression or anxiety in their committed relationship. The approach utilises specific CBT techniques and also focuses on the relationship itself.
Integrative relational psychotherapy - this approach focuses on identifying how patterns of relating to others have been formed in childhood and seeks to understand how these patterns might be perpetuating vicious cycles that individuals experience in their interactions with others as adults.
Eye Movement Desensitisation and Reprocessing (EMDR): this is an evidence based treatment that works particularly well with anxiety, for example phobias and post traumatic stress disorder (PTSD). Again, it has been extensively researched and proven to be effective for the treatment of trauma. There is more information available on www.emdrassociation.org.uk
GDPR AGREEMENT
My GDPR agreement sets out how any personal data I collect from you, or that you provide to me, will be stored and processed confidentially.
How I gather your personal information
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Information that you provide by emailing me via my website www.clarebatepsychotherapy.com and via various therapy directories and platforms (EMDR Association UK, BACP, BABCP & Counselling Directory), or by phone to request further information about my psychotherapy service.
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Email at clarebate@live.com or phone 07548 849091.
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Brief session notes.
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Regarding online therapy, I use the platform Webex. This platform is securely encrypted. Webex has the facility to record sessions which I will not use unless we agree that you consent to the recording. Chat transcripts and therapeutic email exchanges will be destroyed either after the session or after therapy has finished and which will be agreed by both of us.
Where I store your personal data
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Personal data that I collect from you via any form of contact by email or phone will be kept securely.
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Assessment information, your contact details, and brief session notes are stored on a computer and password protected.
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The brief session notes are anonymised, using your initials only and are password protected.
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I take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Uses made of the information
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I use your contact details to allow me to provide you with information of the service that you request from me, to allow you to tell me about changes in your availability and to notify you about changes to my availability and any other relevant administrative changes.
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I use the brief session notes to carry out my obligation arising from the agreement entered into between you and me (separate to this policy).
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As part of my commitment to providing a professional service, I attend supervision regularly. This is bound by a confidentiality contract (separate to this policy) and to protect your identity I only use the initial of your first name.
How long I keep your information/notes for
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Text communication and emails are deleted immediately upon termination of our contract unless you request otherwise. After therapy has finished, your phone number will be deleted from my smart phone.
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I will retain your assessment information and brief session notes for as long as we are working together. After therapy has finished, I will retain these documents for a further five years in case you decide to return to therapy with me, and which is also a requirement of my indemnity insurance, and then after which the documents will be destroyed.
Your rights
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You are entitled to view, amend, or delete the personal information that I hold. All requests have a month to be carried out.
In the event of a data breach
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I have a legal obligation to report a data breach to you and the Information Commissioners Office (ICO) within 72 hours.
Disclosure of your personal information
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In the event of my incapacity or death your personal contact information will be disclosed to my two clinical executors of my Professional Will so that they can notify you. In the event of my death my executors will also destroy all contact information and notes on my computer.
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If I am under a duty to disclose or share your personal data in order to comply with any legal obligation. For example, if I am subpoenaed to court, or as a legal requirement such as safeguarding children or vulnerable adults, terrorism or money laundering.
Changes to the GDPR agreement
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I will notify you of changes I may make to this privacy policy in the future.
Consent to the GDPR agreement
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Your use and undertaking of the services of Clare Bate Psychotherapy constitutes your approval and acceptance of this agreement, and are consenting to my use, and storage of your personal information, you have disclosed to me, as detailed above. You have the right to withdraw your consent at any time.
